Code of State Regulations

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Title 20 - Department of Commerce and Insurance

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| Division 10 | Division 100 | Division 200 | Division 300 | Division 400 |
Division 500 | Division 600 | Division 700 | Division 800 | Division 1100 |
Division 1105 | Division 1135 | Division 1140 | Division 2010 | Division 2015 |
Division 2030 | Division 2040 | Division 2045 | Division 2060 | Division 2063 | Division 2065 |
Division 2070 | Division 2085 | Division 2090 | Division 2095 | Division 2110 |
Division 2115 | Division 2117 | Division 2120 | Division 2145 | Division 2150 | Division 2165 |
Division 2193 | Division 2197 | Division 2200 | Division 2205 | Division 2210 |
Division 2220 | Division 2230 | Division 2231 | Division 2232 | Division 2233 |
Division 2234 | Division 2235 | Division 2245 | Division 2250 | Division 2255 |
| Division 2263 | Division 2267 | Division 2270 | Division 4240 |

In order to minimize download time, some of the larger chapters have been segmented into sections. The segmented chapters will have a "Next Section" button in the top and bottom right corners to navigate to the next section and a "Previous Section" button in the top and bottom left corners to navigate to the previous section.

The Code of State Regulations (CSR) is updated monthly. Pursuant to section 536.021.8, RSMo, "no rule...shall become effective prior to the thirtieth day after the date of publication of the revision to the Missouri code of state regulations." Therefore, some of the rules published in the current version of the CSR may not be effective. A rule's effective date is found in the authority section at the end of the rule. If a rule's effective date has not arrived yet, the previous edition of the rule would be the rule still in effect. Previous editions of these rules may be available in the archived editions.

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division 10 - general administration

• Chapter 1 - Organization

• Chapter 2 - Public Meetings and Records

• Chapter 3 - Internal Affairs

• Chapter 4 - Disaster Response Plan

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division 100 - insurer conduct

• Chapter 1 - Improper or Unfair Claims Settlement Practices

• Chapter 2 - Unfair Trade Practices

• Chapter 3 - Fraudulent Insurance Claims and Acts

• Chapter 4 - General

• Chapter 5 - Health Care Consumer Procedures

• Chapter 6 - Privacy of Consumer Information

• Chapter 7 - Market Conduct Analysis

• Chapter 8 - Market Conduct Examination

• Chapter 9 - Filing Requirements

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division 200 - insurance solvency and company Regulation

• Chapter 1 - Financial Solvency and Accounting Standards

• Chapter 2 - Reinsurance and Assumptions

• Chapter 3 - Insurance Taxes Other Than Surplus Lines

• Chapter 4 - Record Retention for Financial Audits

• Chapter 5 - Articles and Bylaws of Domestic Insurers

• Chapter 6 - Surplus Lines

• Chapter 7 - Security Deposits

• Chapter 8 - Risk Retention

• Chapter 9 - Third-Party Administrators (TPAs)

• Chapter 10 - Managing General Agent (MGA)

• Chapter 11 - Control and Management of Insurance Companies

• Chapter 12 - Missouri and Extended Missouri Mutual Companies

• Chapter 13 - Real Estate

• Chapter 14 - Multiple Employer Self-Insured Health Plans

• Chapter 15 - Receiverships

• Chapter 16 - Conversion of Mutual Life Insurance Holding Company

• Chapter 17 - Admissions

• Chapter 18 - Warranties and Service Contracts

• Chapter 19 - Discount Medical Plans

• Chapter 20 - Captive Insurance Companies

• Chapter 21 - Corporate Governance Annual Disclosure

• Chapter 22 - Pharmacy Benefits Managers

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division 300 - market conduct examinations

• Chapter 1 - Sampling and Error Rates

• Chapter 2 - Record Retention for Market Conduct Examinations

• Chapter 3 - Policy Contents and Coverages

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division 400 - life, annuities and health

• Chapter 1 - Life Insurance and Annuity Standards

• Chapter 2 - Accident and Health Insurance in General

• Chapter 3 - Medicare Supplement Insurance

• Chapter 4 - Long-Term Care

• Chapter 5 - Advertising and Material Disclosures

• Chapter 6 - Health Services Corporations

• Chapter 7 - Health Maintenance Organizations

• Chapter 8 - Forms, Procedures and Fees

• Chapter 9 - Individual Medical Accounts

• Chapter 10 - Health Carrier Utilization Review Activities

• Chapter 11 - Navigators

• Chapter 12 - Missouri Health Insurance Pool

• Chapter 13 - Health Insurance Rates

• Chapter 14 - External Arbitration

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division 500 - property and casualty

• Chapter 1 - Property and Casualty Insurance in General

• Chapter 2 - Automobile Insurance

• Chapter 3 - Dwellings and Homeowners

• Chapter 4 - Rating Laws

• Chapter 5 - Professional Malpractice

• Chapter 6 - Workers' Compensation and Employer's Liability

• Chapter 7 - Title

• Chapter 8 - Forms, Procedures and Fees

• Chapter 9 - Underwriting Rules

• Chapter 10 - Mortgage Guaranty Insurance

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division 600 - statistical reporting

• Chapter 1 - Reports Other Than Annual Statement and Credit Insurance

• Chapter 2 - Credit Insurance

• Chapter 3 - Reporting Data on Residential and Auto Insurances

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division 700 - insurance licensing

• Chapter 1 - Insurance Producers

• Chapter 2 - Public Adjusters and Public Adjuster Solicitors

• Chapter 3 - Education Requirements

• Chapter 4 - Utilization Review

• Chapter 5 - Flood

• Chapter 6 - Bail Bond Agents and Surety Recovery Agents

• Chapter 7 - Reinsurance Intermediary

• Chapter 8 - Title Agencies and Title Agents

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division 800 - administrative procedures under the Insurance Laws

• Chapter 1 - Enforcement and Other Contested Case Hearings

• Chapter 2 - Insurers' Consent to Service of Process

• Chapter 3 - Mergers and Acquisitions

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division 1100 - division of credit unions

• Chapter 1 - Organization

• Chapter 2 - State-Chartered Credit Unions

• Chapter 3 - Federal Insurance of Credit Union Member Accounts

• Chapter 4 - Sale of Insurance by a Credit Union

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division 1105 - credit union commission

• Chapter 1 - Organization and Description

• Chapter 2 - Hearings

• Chapter 3 - Credit Union Membership and Chartering

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division 1135 - state banking board

• Chapter 1 - Organization and Description

• Chapter 2 - Hearings

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division 1140 - division of finance

• Chapter 1 - Organization and Description of Division

• Chapter 2 - Banks and Trust Companies

• Chapter 3 - Retail Credit Sales

• Chapter 4 - Motor Vehicle Time Sales

• Chapter 5 - Small Loan Companies

• Chapter 6 - Interpretive Rulings

• Chapter 9 - County Issuance of Revenue Bonds

• Chapter 10 - Bank Holding Companies

• Chapter 11 - Section 500 Companies

• Chapter 12 - Sale of Checks (Money Order) Licensees

• Chapter 13 - Section 408.510 Companies

• Chapter 14 - General Association Rules

• Chapter 15 - Operations of Associations

• Chapter 16 - Association Branches and Other Facilities

• Chapter 17 - Association Reserves and Liquidity

• Chapter 18 - Administrative Procedures

• Chapter 19 - Association Appraisal Rules

• Chapter 20 - Association Loans

• Chapter 21 - Association's Sources of Borrowed Money and Authorized Investments

• Chapter 22 - Association's Savings Accounts

• Chapter 23 - Association's Service Corporations

• Chapter 24 - Miscellaneous Association Rules

• Chapter 25 - Association's Electronic Fund Transfer Systems

• Chapter 26 - Interstate Activity by Associations

• Chapter 27 - Association Trust Powers

• Chapter 28 - Stock Associations

• Chapter 29 - Title Loan Companies

• Chapter 30 - Mortgage Broker and Originator Rules

• Chapter 31 - Residential Mortgage Board

• Chapter 120 - Family Trust Company

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division 2010 - missouri state board of Accountancy

• Chapter 1 - Organization and Description of Board

• Chapter 2 - General Rules

• Chapter 3 - Professional Ethics—Rules of Conduct

• Chapter 4 - Continuing Education Requirements

• Chapter 5 - Peer Review

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division 2015 - acupuncturist advisory committee

• Chapter 1 - General Rules

• Chapter 2 - Acupuncturist Licensure Requirements

• Chapter 3 - Standards of Practice, Code of Ethics, Professional Conduct

• Chapter 4 - Supervision of Auricular Detox Technicians and Acupuncturist Trainees

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division 2030 - missouri board for architects, Professional Engineers, Professional Land Surveyors, and Professional Landscape Architects

• Chapter 1 - Organization

• Chapter 2 - Code of Professional Conduct

• Chapter 3 - Seals

• Chapter 4 - Applications

• Chapter 5 - Examinations

• Chapter 6 - Fees

• Chapter 7 - Nonresidents

• Chapter 8 - Land Surveying

• Chapter 10 - Corporations

• Chapter 11 - Renewals

• Chapter 12 - Complaints

• Chapter 13 - Supervision

• Chapter 14 - Definitions

• Chapter 15 - Public Records

• Chapter 16 - Missouri Standards for Property Boundary Surveys

• Chapter 17 - United States Public Land Survey Corners

• Chapter 18 - First and Second Order Horizontal and Vertical Control

• Chapter 19 - Standards for Surveyors Real Property Report

• Chapter 20 - Mapping Survey Standards

• Chapter 21 - Professional Engineering

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division 2040 - office of athletics

• Chapter 1 - General Organization and Procedures

• Chapter 2 - Licenses and Permits

• Chapter 3 - Ticket Procedures

• Chapter 4 - Licensees and Their Responsibilities

• Chapter 5 - Rules for Professional Boxing, Professional Wrestling, Professional and Amateur Kickboxing, and Professional Full-Contact Karate

• Chapter 6 - Facilities

• Chapter 7 - Disciplinary and Appeals Procedure

• Chapter 8 - Mixed Martial Arts

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division 2045 - athlete agents

• Chapter 1 - General Rules

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division 2060 - state board of barber Examiners

• Chapter 1 - General Rules

• Chapter 2 - Licensure Requirements

• Chapter 3 - Curriculum Requirements for Barber Schools/Colleges

• Chapter 4 - Sanitation Rules

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division 2063 - behavior analyst advisory Board

• Chapter 1 - General Rules

• Chapter 2 - Licensure Requirements

• Chapter 3 - Certifying Entities

• Chapter 4 - Education and Training Requirements

• Chapter 5 - Supervision

• Chapter 6 - Standards of Practice

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division 2065 - endowed care cemeteries

• Chapter 1 - Organization and Description

• Chapter 2 - General Rules

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division 2070 - state board of chiropractic Examiners

• Chapter 1 - Organization and Description of Board

• Chapter 2 - General Rules

• Chapter 3 - Preceptorship

• Chapter 4 - Chiropractic Insurance Consultant

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division 2085 - board of cosmetology and barber Examiners

• Chapter 1 - Organization and Description of Board

• Chapter 2 - Public Complaint Handling and Disposition Procedures

• Chapter 3 - License Fees

• Chapter 4 - General Rules Applicable to All Licensees/Registrants

• Chapter 5 - Barber Licensing

• Chapter 6 - Barber Instructors

• Chapter 7 - Cosmetology Licensing

• Chapter 8 - Cosmetology Instructors and Instructor Trainees

• Chapter 9 - Apprenticeships—Barber and Cosmetology

• Chapter 10 - Establishments (Shops)—Barber and Cosmetology

• Chapter 11 - Sanitation Rules—Barber and Cosmetology

• Chapter 12 - Schools and Student Rules—Barber and Cosmetology

• Chapter 13 - Crossover Licenses

• Chapter 14 - Violations and Hearings

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division 2090 - state board of cosmetology

• Chapter 1 - Organization and Description of Board

• Chapter 2 - Cosmetology Schools

• Chapter 3 - Students

• Chapter 4 - Cosmetology Establishments

• Chapter 5 - Apprentices

• Chapter 7 - Reciprocity

• Chapter 8 - Training Hours

• Chapter 9 - Hearings and Review

• Chapter 10 - Violations of Cosmetology Laws and Regulations

• Chapter 11 - Sanitation

• Chapter 12 - Instructor Trainees

• Chapter 13 - General Rules

• Chapter 14 - Public Complaint Handling and Disposition Procedure

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division 2095 - committee for professional Counselors

• Chapter 1 - General Rules

• Chapter 2 - Licensure Requirements

• Chapter 3 - Professional Responsibility

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division 2110 - missouri dental board

• Chapter 1 - Organization and Description of Board

• Chapter 2 - General Rules

• Chapter 3 - Well-Being Rules

• Chapter 4 - Sedation

   

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division 2115 - state committee of Dietitians

• Chapter 1 - General Rules

• Chapter 2 - Licensure Requirements

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DIVISION 2117 - office of statewide electrical contractors

• Chapter 1 - General Rules

• Chapter 2 - Licensure Requirements

• Chapter 3 - Registration Requirements and Political Subdivisions

• Chapter 4 - Complaints

• Chapter 5 - Ethical Standards

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division 2120 - state board of embalmers and Funeral Directors

• Chapter 1 - Organization and Description of Board

• Chapter 2 - General Rules

• Chapter 3 - Preneed

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division 2145 - missouri board of geologist Registration

• Chapter 1 - General Rules

• Chapter 2 - Licensure Requirements

• Chapter 3 - Complaint Handling

• Chapter 4 - Code of Professional Conduct

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division 2150 - state board of registration for the Healing Arts

• Chapter 1 - Organization

• Chapter 2 - Licensing of Physicians and Surgeons

• Chapter 3 - Licensing of Physical Therapists and Physical Therapist Assistants

• Chapter 4 - Licensing of Speech-Language Pathologists and Audiologists

• Chapter 5 - General Rules

• Chapter 6 - Licensure of Athletic Trainers

• Chapter 7 - Licensing of Physicians Assistants

• Chapter 8 - Licensing of Clinical Perfusionists

• Chapter 9 - Licensing of Anesthesiologist Assistants

   

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division 2165 - board of examiners for Hearing Instrument Specialists

• Chapter 1 - General Rules

• Chapter 2 - Licensure Requirements

• Chapter 3 - Code of Ethics

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division 2193 - interior design council

• Chapter 1 - General Rules

• Chapter 2 - Registration Requirements

• Chapter 3 - Registration and Renewal

• Chapter 4 - Fees

• Chapter 5 - Continuing Education

• Chapter 6 - Complaint Handling and Disposition

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division 2197 - board of therapeutic massage

• Chapter 1 - General Rules

• Chapter 2 - Massage Therapist Licensure Requirements

• Chapter 3 - Standards of Practice

• Chapter 4 - Apprenticeship

• Chapter 5 - Massage Therapy Business Requirements

• Chapter 6 - Complaints and Investigations

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division 2200 - state board of nursing

• Chapter 1 - Organization and Description of the Board

• Chapter 2 - Minimum Standards for Approved Programs of Professional Nursing

• Chapter 3 - Minimum Standards for Approved Programs of Practical Nursing

• Chapter 4 - General Rules

• Chapter 5 - Definitions

• Chapter 6 - Intravenous Infusion Treatment Administration

• Chapter 7 - Nursing Education Incentive Program

• Chapter 8 - Minimum Standards for Approved Veteran's Bridge Programs of Practical Nursing

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division 2205 - missouri board of Occupational Therapy

• Chapter 1 - General Rules

• Chapter 2 - Certifying Entity

• Chapter 3 - Licensure Requirements

• Chapter 4 - Supervision

• Chapter 5 - Continuing Competency Requirements

• Chapter 6 - Code of Ethics and Professional Conduct

   

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division 2210 - state board of optometry

• Chapter 1 - Organization and Description of Board

• Chapter 2 - General Rules

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division 2220 - state board of pharmacy

• Chapter 1 - Organization and Description of Board

• Chapter 2 - General Rules

• Chapter 3 - Negative Generic Drug Formulary

• Chapter 4 - Fees Charged by the Board of Pharmacy

• Chapter 5 - Drug Distributor

• Chapter 6 - Pharmaceutical Care Standards

• Chapter 7 - Licensing

• Chapter 8 - Third-Party Logistic Providers and Drug Outsourcer Facilities

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division 2230 - state board of podiatric Medicine

• Chapter 1 - Organization and Description of Board

• Chapter 2 - General Rules

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division 2231 - division of professional Registration

• Chapter 1 - Organization and Description of Division

• Chapter 2 - Designation of License Renewal Dates and Related Renewal Information

• Chapter 3 - Modified Application and Renewal Procedures of the Division

   

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division 2232 - missouri state committee of Interpreters

• Chapter 1 - General Rules

• Chapter 2 - Licensure Requirements

• Chapter 3 - Ethical Rules of Conduct

   

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division 2233 - state committee of marital and Family Therapists

• Chapter 1 - General Rules

• Chapter 2 - Licensure Requirements

• Chapter 3 - Ethical Standards

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division 2234 - board of private Investigator and Private Fire Investigator Examiners

• Chapter 1 - General Rules

• Chapter 2 - Private Investigator and Private Fire Investigator

• Chapter 3 - Private Investigator Agency and Private Fire Investigator Agency

• Chapter 4 - Private Investigator Trainers

• Chapter 5 - Examination Requirements

• Chapter 6 - Continuing Education Requirements-- Private Investigators

• Chapter 7 - Code of Conduct

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division 2235 - state committee of Psychologists

• Chapter 1 - General Rules

• Chapter 2 - Licensure Requirements

• Chapter 3 - Health Service Provider Certification

• Chapter 4 - Public Complaint Handling and Disposition Procedures

• Chapter 5 - Rules of Conduct

• Chapter 6 - Temporary Licensure

• Chapter 7 - Continuing Education

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division 2245 - real estate appraisers

• Chapter 1 - Organization and Description of Commission

• Chapter 2 - General Rules

• Chapter 3 - Applications for Certification and Licensure

• Chapter 4 - Certificates and Licenses

• Chapter 5 - Fees

• Chapter 6 - Educational Requirements

• Chapter 7 - Prelicense Course Approval

• Chapter 8 - Continuing Education

• Chapter 9 - Competency and Scope of Practice Standards

• Chapter 10 - Appraisal Management Company

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division 2250 - missouri real estate Commission

• Chapter 1 - Organization and Description of Commission

• Chapter 2 - General Rules

• Chapter 3 - Applications for License; License Examinations

• Chapter 4 - Licenses

• Chapter 5 - Fees

• Chapter 6 - Educational Requirements

• Chapter 7 - Schools

• Chapter 8 - Business Conduct and Practice

• Chapter 9 - Disciplinary Proceedings

• Chapter 10 - Continuing Education

   

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division 2255 - missouri board for Respiratory Care

• Chapter 1 - General Rules

• Chapter 2 - Licensure Requirements

• Chapter 3 - Supervision

• Chapter 4 - Continuing Education Requirements

• Chapter 5 - Code of Ethics and Professional Conduct

   

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division 2263 - state committee for social Workers

• Chapter 1 - General Rules

• Chapter 2 - Licensure Requirements

• Chapter 3 - Ethical Standards/Disciplinary Rules

   

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division 2267 - office of tattooing, body Piercing and Branding

• Chapter 1 - General Organization and Procedures

• Chapter 2 - Licensing Requirements

• Chapter 3 - Establishments

• Chapter 4 - Temporary Establishments

• Chapter 5 - Standards of Practice

• Chapter 6 - Complaints and Investigation

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DIVISION 2270 - MISSOURI VETERINARY MEDICAL BOARD

• Chapter 1 - General Rules

• Chapter 2 - Licensure Requirements for Veterinarians

• Chapter 3 - Registration Requirements for Veterinary Technicians

• Chapter 4 - Minimum Standards

• Chapter 5 - Veterinary Facilities Permits

• Chapter 6 - Professional Conduct for the Practice of Veterinary Medicine

• Chapter 7 - Disciplinary Proceedings

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division 4240 - PUBLIC SERVICE COMMISSION

• Chapter 2 - Practice and Procedure

• Chapter 3 - Filing and Reporting Requirements

• Chapter 4 - Standards of Conduct

• Chapter 10 - Utilities

• Chapter 13 - Service and Billing Practices for Residential Customers of Electric, Gas, Sewer, and Water Utilities

• Chapter 14 - Utility Promotional Practices

• Chapter 18 - Safety Standards

• Chapter 20 - Electric Utilities (part a)

• Chapter 20 - Electric Utilities (part b)

• Chapter 22 - Electric Utility Resource Planning

• Chapter 23 - Electric Utility Operational Standards

• Chapter 28 - Communications

• Chapter 29 - Enhanced Record Exchange Rules

• Chapter 31 - Universal Service

• Chapter 34 - Emergency Telephone Service Standards

• Chapter 36 - Alternative Dispute Resolution Procedural Rules Governing Filings Made Pursuant to the Telecommunications Act of 1996

• Chapter 40 - Gas Utilities and Gas Safety Standards

• Chapter 50 - Water Utilities

• Chapter 60 - Standards of Service by Sewer Utilities

• Chapter 61 - Records and Accounts of Sewer Companies

• Chapter 80 - Steam Heating Utilities

• Chapter 120 - New Manufactured Homes

• Chapter 123 - Modular Units

• Chapter 124 - Manufactured Home Tie-Down Systems

• Chapter 125 - Manufactured Home Installers

• Chapter 126 - Manufactured Housing Consumer Recovery Fund

• Chapter 127 - Manufactured Homes and Modular Units

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